This Package Policy describes the terms and conditions applicable when purchasing a package from Freekaj. By purchasing any package from our platform, you agree to the following terms and conditions.
1. Package Types and Validity
- Freekaj offers different types of packages, which may be applicable for a specific period or a limited number of downloads.
- Each package remains valid within the time period mentioned in its terms. Once the specified duration ends, the package will automatically become inactive.
- Some packages may have a one-time download limit, allowing a specific number of file downloads.
2. Pricing and Payment
- Package pricing is determined based on Freekaj's offers and promotions.
- All payments must be made through an online payment gateway or other designated methods.
- Once the payment is completed, it is non-refundable, unless a refund is approved by Freekaj under special circumstances.
3. Package Benefits and Limitations
- Each package provides specific benefits, such as a fixed number of downloads, licensing rights, and access to exclusive content.
- Purchasing a package only grants access to specified features and content.
- Any unauthorized attempts to download additional files using automated tools or unethical means may result in temporary or permanent account suspension.
4. Renewal and Subscription
- Some packages may come with automatic renewal, which users can enable or disable.
- If renewal is not canceled, the system may automatically charge the user when the package expires.
- Users can cancel their subscription at any time, but payments for active packages are non-refundable.
5. Content Usage Terms
- Content downloaded through a purchased package may only be used in accordance with the specified license agreement.
- Reselling, redistributing, or sublicensing the content is strictly prohibited.
- Users are fully responsible for any copyright violations or legal issues arising from misuse.
6. Refund Policy
- Generally, no refunds are provided once a package is purchased.
- However, if users face technical issues or fail to access the package due to an error, the Freekaj support team may review the case and approve a refund.
- Refund processing may take 7-10 business days.
7. Modifications and Updates
- Freekaj reserves the right to modify or update the package policy at any time.
- Users are advised to regularly check the terms and conditions for the latest updates.
8. Taxes and Additional Charges
- Certain taxes or extra charges may apply to package prices, which must be paid by the buyer.
- For international users, local taxes or bank fees may apply, which are beyond Freekaj’s control.
9. Package Transfer and Sharing
- Packages or subscriptions cannot be transferred from one user to another.
- Sharing a single package among multiple users is prohibited and may result in account deactivation.
10. Bulk and Corporate Packages
- Users needing packages for bulk or corporate purposes may request special offers or custom packages.
- Corporate clients may receive a customized agreement tailored to their needs.
11. Account Security and Misuse
- If a user is found involved in suspicious activities, Freekaj reserves the right to limit or cancel their package.
- Users creating multiple accounts to abuse package benefits may face permanent account suspension.
12. Support and Assistance Policy
- Users facing package-related issues can contact the support team via email or through the website.
- Our support system is active on business days, and response times usually range between 24-48 hours.
13. Free vs. Premium Packages
- Some free packages may be available, offering limited access to resources.
- Premium packages provide enhanced features, high-quality content, and exclusive access.
- Users upgrading from a free to a premium package will unlock additional content and benefits.